PRIVACY POLICY – AHMEDIA RESTAURANTS

LAST UPDATED: 03/10/2025

1. INTRODUCTION

We at Ahmedia Restaurants operate the Ahmedia Restaurants website and mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. INFORMATION WE COLLECT

2.1 Personal Information

Phone Number (required), Name (optional), Email Address (optional), Profile Picture (optional)

2.2 Location Information

Current Location, Delivery Addresses, Location History

2.3 Order & Payment Information

Order History, Payment Information (via third-party providers), Preferences

2.4 Device & Usage Information

Device ID, Device Type, App Version, Usage Analytics

2.5 Website Browsing Information

IP Address, Browser Information, Cookies, Contact Form Submissions

2.6 Communication Data

Customer Support messages, Notifications (with consent)

3. HOW WE USE YOUR INFORMATION

We at Ahmedia Restaurants use your information to provide and manage restaurant ordering and delivery services, authenticate and maintain user accounts, process payments securely, send confirmations, updates and promotional messages (with consent), improve app and website functionality, ensure security, and comply with legal obligations.

4. THIRD-PARTY SERVICES

We use trusted third-party providers including: Firebase (authentication, messaging, analytics), Google Maps & Play Services (location and updates), Razorpay (secure payment processing), Cloud Storage (app data and preferences), and Google Analytics (website analytics).

5. DATA SECURITY

We at Ahmedia Restaurants implement technical and organizational measures to protect your personal information, including SSL encryption, secure server storage, restricted access, regular security audits, and no storage of full payment information on our servers.

6. DATA SHARING

We at Ahmedia Restaurants do not sell your personal information. Your data may only be shared with Restaurants and Delivery Partners for order fulfillment, Legal Authorities when required by law, or during Business Transfers (mergers, acquisitions, restructuring).

7. YOUR RIGHTS

You have the right to access and request a copy of your personal data, update or correct your information, delete your account, manage notification and marketing preferences, control location services, and withdraw consent for data processing.

8. DATA RETENTION

We retain your personal data while your account is active, for legitimate business purposes, or as required by law. You may request deletion of your data at any time.

9. CHILDREN'S PRIVACY

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. INTERNATIONAL USERS

If you are using our services outside India, please note that your information may be transferred to and processed in India, where our servers are located.

11. UPDATES TO THIS POLICY

We at Ahmedia Restaurants may update this Privacy Policy periodically. Changes will be communicated through app notifications, email (if provided), or an updated policy posted on our website.

12. CONTACT INFORMATION

Email: ahmedia.app75@gmail.com
Address: 3/7, C.N. Annadurai Rd, Near Bus Stop, Vaniyambadi, Vellore District, Tamil Nadu – 635751, India

13. CONSENT

By using the Ahmedia Restaurants website or mobile application, you consent to the collection and use of your information as described in this Privacy Policy.